وظائف محاسبة وظائف مالية وادارية وظائف هندسية وظائف طبية وظائف تعليمية وظائف الحاسوب وظائف السكرتاريا وادخال البيانات وظائف سائقين وظائف عمال ومهنيين وغيرها من الوظائف الشاغرة
وظائف شاغرة لدى شركة زين الاردن
تعلن شركة زين الاردن عن حاجتها الى الوظائف التالية :
1-ZAIN5815 - Contract Management Advisor Team Member
You will be responsible for:-
- Providing legal input to the company’s negotiations with legal third parties such as legal and commercial entities regarding the company agreements and contracts to ensure compliance with Zain’s strategic goals.
- Preparing and reviewing the company’s contracts and ensuring their compliance with governmental laws and set terms and conditions.
- Providing counsel and legal advice to concerned departments on the laws and legislations associated with their scope of work to increase the efficiency of proper decision-making.
- Studying and analyzing bids and proposals to ensure that terms of binding agreements with customers, vendors, and employees are legal and compliant with the company’s policy.
- Identifying and assessing risks and opportunities that may require action in the future to reflect such matters while establishing contracts’ clauses.
- Participating in contractual negotiations and establishing and maintaining a trusted relationship with service providers.
- Maintaining and archiving relevant documents, agreements, litigations and contracts for future reference.
- Performing other duties related to the job as assigned by the direct supervisor.
WHAT DO I NEED?
- You will be required to have Bachelor’s degree in Law or a related field..
- You shall have 2-4 years of relevant experience.
- Preferred Masters in Law..
Soft Skills
- Analytical Thinking
- Customer Centricity
- Audit
- Follow up & Coordination
- Initiative
- Collaboration & Inclusion
2-ZAIN5766 - Network Administrator Team Member -Special Projects
- Assisting in the process of developing/ designing new Telecom Solutions for large facilities, such as Network Infrastructure installation, through transforming customer requirements into technical specification reflected in the solution design.
- Contributing in projects implementation, while providing management with required reports; in order to complete projects successfully and within set time frame.
- Tracking and controlling subcontractor’s performance to ensure that all projects are being executed according to the set specifications and standards, and in compliance with the contractual agreements.
- Minimizing downtime and degradation related to Telecom Solutions; through monitoring statues, and subsequently identifying and resolving errors/ failures.
- Executing the Network Infrastructure corrective/ preventive maintenance plans related to solutions installed in large facilities to maintain the efficient performance of the network and avoid service degradation.
- Supporting related procurement activities, through accurately identifying and acquiring required material and equipment within set time frames, quality standards and price ranges; to ensure optimal utilization of resources.
- Handling customer’s complaints and satisfying their needs after solution installation in professional and systematic manner.
- Carrying-out the documentation process of related special projects; in order to smoothen and accelerate future upgrade, maintenance, installation and all other operational activities.
- Proposing improvement on solutions provided to customer; utilizing latest technological trends and developments.
- Monitoring and maintaining Network Security Systems within provided Telecom solutions, in order to protect customer’s information/ systems from any theft or fraud incidents, while reporting such incident to the management and taking proper actions to stop and prevent them accordingly.
- Performing other duties related to the job as assigned by the direct supervisor.
WHAT DO I NEED?
- You will be required to have Bachelor’s degree in Telecommunication Engineering, Electrical Engineering or a related field.
- You shall have a minimum of 3 years of relevant experience.
- Preferred certifications: CCNA, ITIL or equivalent professional certificate
- Able to handle Morning & Night Shifts
- Have license and car to use for work as needed
Soft Skills
- Strong Analytical Skills.
- Highly developed communication and reporting skills.
- Troubleshooting & Consultation.
- Hardworking & Team Player .
- Self Motivated.
- Accountability and Commitment.
3- ZAIN6245 - Call Center Representative
- Handling various types of customer correspondences through inbound calls, outbound calls, Messages, multimedia channels, and/ or other ways of interactions in a professional and convivial manner while adhering to quality standard and service levels to maintain customer satisfaction.
- Promoting and maintaining vigorous and positive corporate image and identity during interactions with customers.
- Facilitating the interaction of Zain with its customers by answering customers enquires and resolving their problems through comprehensible guidance, recommending proper solution(s), and proposing adequate enlightenments in a timely and effective manner.
- Representing a sound understanding and consciousness of customers' enquiries, conflicts, perceptions, concerns and suggestions through deriving efficient reciprocal correspondences and sympathizing with customers without compromising on Zain's policies, standards and procedures.
- Contacting and transferring correspondences to concerned parties in order to resolve and follow up on customer enquiries and conflicts by following related policies and procedures.
- Conducting campaigns with various purposes such as research, customer satisfaction and retention ...etc, aiming at enhancing customer’s experience and their loyalty to Zain.
- Participating in the training of newly hired Customer Service Advisors, providing them with guidance and awareness regarding Zain’s policies, standards and procedures in general and the Customer Service Center in specific, as well as advising them about optimal service quality level that have to be followed to achieve high performance results.
- Promoting Zain’s current and new offers, products, and services by approaching customers in a professional manner, gaining their interest, and perceiving their preferences and necessities in order to provide them with the right offers that match their needs.
- Performing other duties related to the job as assigned by the direct supervisor
WHAT DO I NEED?
- You will be required to have Bachelor’s degree in Business Administration or any related field.
Soft Skills
- Highly level of communication skills.
- Hardworking and can work under pressure.
- Good team player .
- Self motivated.
- Accountability and commitment.
- Ability to work on shift base.