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وظائف شاغرة لدى شركة اتحاد النقل الجوي الدولي (اياتا)


وظائف شاغرة لدى شركة اتحاد النقل الجوي الدولي (اياتا)

Regional Head, People, Performance and Development (Human Resources) – Africa and the Middle East

Job description

Description
Who are we?
The International Air Transport Association (IATA) is the trade association for the world’s airlines, representing some 275 airlines comprising 83% of global air traffic. We support many areas of aviation activity and help formulate industry policy on critical aviation issues. IATA’s mission is to represent, lead, and serve the airline industry. We help airlines to operate safely, securely, efficiently, and economically under clearly defined standards and regulations. Professional support is provided to all industry stakeholders with a wide range of products and expert services.
IATA consists of five regions – The Americas, Europe, Africa & The Middle East, North Asia and Asia-Pacific. This exciting opportunity is a chance to join IATA’s transformed Africa & The Middle East (AME) team, working in one of the most exciting and fastest growing aviation regions in the world. You will be joining a customer-centric, agile and program management driven organization designed to promote collaboration and enable effective delivery of IATA’s regional and global industry agenda. In a workplace culture of empowerment, you will have a unique opportunity to help shape your future role in this newly created structure.
We Are Looking For People Who Bring Them To Life In Everything They Do As They
At the heart of IATA are our Values and Behaviors. We all have different personalities, styles and areas of expertise, but you’ll recognize us by the consistent way we act and behave, in line with our brand values.
  • Act with integrity and uphold our standards
  • Think strategically in support of the global big picture
  • Partner and manage to create high performing teams
  • Put people first by acting with a simple human touch
We are proud of being a diverse and inclusive Organization – we have people from all over the world working in our offices, and we extend this to our recruiting practices. We are a meritocratic organization and an equal opportunity employer.
What we are looking for in IATA Africa and the Middle East
In order to deliver more value to our members and customers, to overcome our unique regional geographical and operational challenges, and to maximize the opportunities we have across the region, we are looking for new leadership talent in our Africa and Middle East region.
The Regional Head, People, Performance and Development Africa and the Middle East drives a meaningful centrally developed people strategy in line with business needs and is accountable for all Human Resources (HR) activities in the region
Responsibilities
Strategic Business Partnering
  • Work effectively as a strategic business partner with the regional management team by providing expert guidance on people, performance and development issues, including recruitment, rewards, policies, procedures, development and training and employee engagement
  • Implement and drive centrally developed strategy in the area of learning & development, compensation & benefits, employee engagement and performance management;
  • Foster a culture of inclusion, integrity, team spirit, strategic thinking, partnering, innovative pioneering and acting with a human touch
Talent Management
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  • Coach teams of professionals and champion the development of team capabilities and individual competencies through effective talent management and learning solutions.
  • Maintain an effective talent acquisition process to attract the high caliber candidates.
  • Build effective coaching capacity among people managers
  • Support Team Leaders in people management related matters e.g. compliance with labor legislation, working conditions, benefits management etc.
Regional Collaboration
  • Be an active member of the Regional Leadership Team
  • Maintain effective relationships with other members of the leadership team, outside service providers and partners
  • Collaborate effectively with the PMO on transformation projects
  • Develop and implement recommendations that continually generate improvements in the delivery of AME services.
Qualifications and Skills
Minimum Qualifications
  • Master’s Degree in Human Resources, Psychology, Behavioral Sciences, Labor Law, Business Administration or another relevant field
  • Minimum of 10 years of professional experience in relevant field with at least 5 years of experience in a Senior HR Business Partner role at an international level
  • Hands-on experience with setting and driving a people strategy, employee relations, conflict resolution and effective business partnering;
  • Advanced Proficiency in MS Office and HR Systems
  • Professional Certification (SHRM or CIPD)
  • Fluency in English (CEFR: C1)
Preferred Qualifications
  • Advanced degree is an asset e.g. MBA
  • Experience in the aviation industry is an asset
  • Proficiency in CRMs (e.g. Salesforce)
  • Proficiency in regional languages (CEFR B1)
  • Certified Trainer
  • Certified Coach
We Are Looking For People Who Bring Them To Life In Everything They Do – They Are
At the heart of IATA are our Values and Behaviors. We all have different personalities, styles and areas of expertise, but you’ll recognize us by the consistent way we act and behave in line with our Values and Behaviors.
  • Act with integrity and uphold our standards
  • Think strategically in support of the global big picture
  • Partner and manage to create high performing teams
  • Putting people first by acting with a simple human touch
Here at IATA we are proud of being a Diverse & Inclusive Organization – we have people from all over the world working in our offices, and we extend this to our recruiting practices. We are a meritocratic organization and an equal opportunity employer.

Seniority Level

Associate

Industry

  • Airlines/Aviation

Employment Type

Full-time

Job Functions

  • Customer Service
  • Information Technology
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